A published configurator is not a PDF: it lives on a server, reads a price list that changes, opens in browsers that get updated and receives requests every day. Maintenance, from €190/month, covers keeping it published, updated and working, and lets you change the price list and the rules yourselves from the panel without programming. What is included, what is separate, how the subscription works and what happens if one day you stop it.
Four things, all the ones needed for the configurator to keep selling without anyone watching it.
The configurator hosted on a server set up for 3D, with its own domain or inside your website, with backups and monitoring that it responds. If your website changes provider, the configurator stays where it is: it is embedded with one line of code.
Browsers and phones change every few months; the 3D viewer, augmented reality and the form are kept working on the new versions, along with the server's security updates.
Raising a price, changing a discount, adding a finish with its photo, deactivating a series, adjusting a size limit: from the panel, with a template and with versioning. No charge per change and nobody to wait for. It is what most sets a bespoke configurator apart from a pay-per-use one.
A question about the panel, a text to change, an alert email that does not arrive: handled within the fee. Anything that is a new development is priced separately, and you are told beforehand.
Whatever changes what the configurator does, not what it shows.
Annual, clear and without tying the configurator to the fee.
The fee is charged from the moment the configurator is published on your website, not from the moment the proposal is signed. The exact fee goes in the proposal, depending on server, volume and what has to be maintained; from €190/month.
The hosting and maintenance subscription is annual: one year from go-live and then it renews by the year. To not renew, written notice three months in advance. It is paid month by month or the year in advance.
New developments are not mixed with the fee: they go by the hour or with a fixed quote, each with its own date. That way the fee does not go up because one month there was a lot to do, nor does it pay for work that was not done.
The bespoke development is yours, with the configurator files and the 3D models handed over. What maintenance covers (hosting, changes and extensions) stops being included, so it is put in writing how the hosting continues: on a server of yours or of whoever you choose. See who owns the configurator's code.
Paying to maintain something of yours is not the same as renting something that belongs to someone else.
| Question | Maintenance of a bespoke configurator | Pay-per-use platform |
|---|---|---|
| Who owns the configurator? | You, with the files handed over | The platform; you use it while you pay |
| What does the fee cover? | Hosting, updates, panel and support | The right to use it, often per configuration or per product |
| Changing the price list? | You, from the panel, included | Depending on the plan; sometimes per product or with a limit |
| Your manufacturing rules? | Programmed bespoke, whatever they are | Whatever the platform allows |
| If you stop? | It is still yours; the hosting is agreed | It stops working |
Development starts from €6,500 for a visual configurator of one product family; most manufacturer projects fall between €14,500 and €35,000, depending on catalogue, rules and integrations, plus maintenance from €190/month. When each option makes sense, in custom configurator or subscription platform.
There are more short answers in frequently asked questions about 3D configurators and who we are in 3D configurator company.
Keeping it published, updated and working: hosting on a server set up for 3D with backups, updates for browsers, phones and security, the panel from which you change price list, rules and finishes without programming, and support for questions and small fixes. From €190/month; the exact fee goes in the proposal.
No. Everything done from the panel (prices, discounts, finishes with their photo, texts, limits, distributor sign-ups) is included in the fee, with a template and versioning. Anything that has to be programmed is priced separately and you are told beforehand.
New outputs or connections (moving to the technical level with cutting lists, connecting the online shop or the management software, one more language), new families or products with their modelling and finishes, and new features. They are valued by hours of work or with a fixed quote, separate from the fee.
Annual: a minimum of one year from go-live and then renewal by the year; to not renew, written notice three months in advance. The fee starts at go-live and is paid month by month or the year in advance.
Yes: the bespoke development is yours and the configurator files and the 3D models are handed over. What maintenance covers (hosting, changes and extensions) stops being included, so it is put in writing how the hosting continues, on a server of yours or of whoever you choose.
Development starts from €6,500 for a visual configurator of one product family; most manufacturer projects fall between €14,500 and €35,000, depending on catalogue, rules and integrations, plus maintenance from €190/month. The three levels, what is included and what is separate, in the price of a 3D configurator.
See in the pergola demo the price list and rules manager from which the manufacturer changes prices and limits without programming, with sample data and no sign-up, at configurador.grup3d.es/demo.
Already have a configurator and pay for every change? Tell us what you get charged for and why, and in a 20-minute video call we will tell you what would be included in our fee and what would not, with figures. No commitment.
Would you rather talk it through? Call us on 662 061 421 or write to grup3d@grup3d.es.
How long it takes to build a 3D configurator: between 3 and 16 weeks depending on the level, what happens in each phase, what stretches the lead time and how to shorten it.
Read →How a 3D configurator connects to the manufacturer's ERP: what data goes each way, in phases, what to ask your supplier and what you have in the meantime.
Read →The index with one card per configurator, filtered by sector, with their open demos.
Read →For manufacturers and for those who sell without a factory: what we do, how, and at what price.
Read →Price, code, cutting lists, online shop, mobile, AI and every sector.
Read →The three levels, what each one includes and what is priced separately.
Read →