The sales rep leaves the customer's home with the catalogue under their arm and a “we will talk it over with our daughter”. A shower with a grab rail, a rain head and a lit niche cannot be understood from a photo, and swapping the bath they have always had for a tray is frightening if you cannot see it first.
Tuesday, eleven in the morning. The sales rep has spent forty minutes sitting on the sofa of a couple in their seventies who want to remove the bath because he now struggles to lift his leg over it. He has measured the bathroom, shown the paper catalogue and explained three times what a thermostatic tap is. She asks whether a bench to sit on would fit and where the grab rail would go. He asks how much it all comes to. And they both want their daughter to see it first.
Their daughter lives in another city. That evening they send her two photos of the catalogue taken in poor light and a figure written on a piece of paper. She does not know whether a 140 × 80 tray is a lot or a little for that bathroom, cannot see where the grab rail will go and does not understand why the ceiling rain head costs what it costs. She asks for time to think, compares it with another company offering a lower price with no extras, and the decision stalls for a week. Then two.
Your team has three sales reps and each makes about twenty visits a week. They all repeat the same explanation with the same catalogue, each in their own way, and when the family calls with questions someone has to go back to the house. The extras that make the shower more comfortable and safer — the bench, the grab rail, the thermostatic tap — get left out of the quote because on paper they look like a luxury rather than a necessity.
The catalogue shows magazine bathrooms with a big window and six square metres. The customer has a narrow bathroom, thirty-year-old tiles and a 140 × 80 tray they cannot picture. Without seeing their shower fitted, with their colour and their taps, the decision is left hanging and the sales rep leaves without a signature.
What it costs youVisits that end in “we will call you” and quotes that go cold.
Taking out the bath is a big change for someone who has used it for forty years. Some want a freestanding one for the occasional soak, others a generous shower, and the couple cannot agree. The sales rep sketches both options on a sheet of paper, works out two quotes by hand and leaves them on the table.
What it costs youTwo quotes done by hand and a decision that gets postponed.
Ceiling rain head, lit niche, thermostatic tap, bench, grab rail or whirlpool are what make a shower comfortable and safe, and also what improves the margin on the job. But in a price list every extra sounds like an expense. If the customer cannot see them fitted in their shower, they cross them off one by one.
What it costs youSimpler refurbishments than the customer would have wanted if they had seen it.
In many bathroom refurbishments one person pays, another uses the bathroom and a third gives their opinion from far away. What reaches the children are catalogue photos and a figure on its own. Without a clear image of what will be fitted and what each thing costs, the easiest advice is to tell them to think about it.
What it costs youAnother company, with a lower price and no extras, wins on comparison.
Three sales reps, three ways of presenting the same shower and three ways of adding up the extras. One forgets the grab rail, another does not mention the water consumption, a third never shows the bath with a panel. The doubts come back by phone days later and often force a second visit.
What it costs youHours of sales time in the car repeating the same explanation.
Put numbers on the visits that repeat just to settle doubts. Replace the example with what happens in your team.
€ a month
The values are an example: replace them with yours. The calculation is a simple multiplication and does not come from any study.
On the sales rep's tablet they choose shower, freestanding bath or bath with a panel, the size, the colour and the taps in chrome, matt black or brushed gold. They rotate it, see it with a person beside it to understand the size, and see the lit niche or the rain head pointed out on the 3D.
Shower and bath in 3D with size, colour and taps
Up to three options are saved — for example the 140 × 80 shower, the 160 × 90 one and the freestanding bath — and compared side by side with the differences highlighted and the indicative price of each. The living room conversation goes from “I do not know” to “this one”.
Comparison of up to 3 options with indicative prices
Ceiling rain head, lit niche, thermostatic tap, bench, whirlpool and safety grab rail are switched on one by one and seen fitted, with their price added instantly. The customer understands what the bench or the grab rail is for because they see them in place, and chooses knowing what each one adds.
Extras switched on over the 3D with indicative prices
Before leaving, the sales rep gives the family the PDF or the image with the chosen shower, the extras and the indicative price, and the configuration opens on a phone with a QR code, with nothing to install. Whoever lives far away comments on exactly what was discussed in the living room.
PDF, image and opening on a phone with a QR code
The flow is the same for everyone: type, size, finishes and extras, with the figures families ask about, such as the approximate water use per shower. At the end the order sheet comes out with tray, screen, taps and extras, ready for the warehouse or the site team, with your price list.
A guided flow and an order sheetChoose the 140 × 80 shower, switch on the bench and the safety grab rail, save it and compare it with the 170 × 80 freestanding bath.
An open demo, with no registration, with example products and prices. It is designed for manufacturers, dealers and installers: private customers are welcome to try it, but we do not sell the product.
In 20 minutes we show you the demo exactly as a family would see it in their living room and talk about what it would take to load your trays, baths, taps and extras with your price list.
Most projects for manufacturers fall between €14,500 and €35,000, depending on the catalogue, the manufacturing rules and the integrations. Maintenance and hosting from €190 a month. We start from a base that already works: you are not paying for development from scratch.
Would you rather talk it through? Call 662 061 421 or write to grup3d@grup3d.es.
There are more short answers in frequently asked questions about 3D configurators and who we are in 3D configurator company.
Yes. It is a web page that opens in the browser of a tablet, a laptop or a phone, with no app to install. The sales rep shows it in the customer's living room, and the chosen configuration is passed to the family's phone with a QR code or left as a PDF, with the indicative price and the extras.
Yes. Up to three options are saved — for example a 140 × 80 shower with a bench and a grab rail, a 160 × 90 one and a bath with a panel — and the configurator puts them side by side with the differences highlighted and the indicative price of each. It is the hardest conversation in the visit and the one that helps most in deciding.
The demo includes a shower bench, a safety grab rail and a thermostatic tap as extras that are seen fitted in the shower. In your development the accessories you actually fit are loaded, with their price, so the family can see how a safer bathroom looks instead of just reading it in a list of items.
It depends on how many models, sizes, finishes and extras you want to include, and on whether we connect it to your CRM or your price list. As a reference, a development like this starts from this: developments start from €6,500 for a visual configurator of one product family; most projects for manufacturers fall between €14,500 and €35,000, depending on the catalogue, the rules and the integrations, plus maintenance from €190 a month. In the 20-minute demo we review your catalogue and tell you what is included in that figure and what is not.
Yes, that is what the bespoke development is: your trays, baths, screens, taps and extras, with your price list and your rules, such as which sizes each tray takes or which extras can be combined. The price the family sees is indicative and comes from your figures, not from a generic list.
An order sheet comes out with every part and its reference: tray, screen, taps, rain head, niche and whatever else was chosen. It works for ordering from the warehouse or preparing the job without writing anything down again. If we connect it to your CRM, the contact and their configuration stay on the customer's record.
See all the bathroom configurators → · See all the 3D configurators by sector →
Cut to the centimetre, texture and colour
See page →Sliding, fixed, corner or hinged
See page →Wall-hung or floor-standing, with basin and mirror
See page →What to measure in the bath recess, what to decide before ordering the tray, screen, taps and extras, the typical mistakes and how it compares with keeping the bath.
Read the guide (in Spanish) →