“A drawer 600 wide and 500 deep, for pans: which runner do I use?” The joiner calls from the job, your counter looks it up in the catalogue and the reference gets written down by ear. If one number changes, the runner does not fit and the order comes back to the warehouse.
The warehouse opens and there are already four joiners waiting before heading off to site. One brings a photo of a broken drawer; another, a piece of paper saying “600 × 500, 50 kilos, soft close”. The counter staff know the catalogue, but it runs to hundreds of pages between concealed runners, drawer sides, sliding systems for wardrobes and cup hinges. While they look up which runner suits a 500 internal depth, the phone rings: a kitchen fitter who needs 50 identical sets first thing tomorrow.
On the phone everything goes by ear. The fitter says “450 runner” and the counter hears 400; he says medium sides and high ones get written down; nobody asks about the finish, so whatever was to hand goes out. The order is keyed in quickly, between one sale and the next, and picked in the warehouse from the printed sheet. Nobody is to blame: there are too many similar references and barely a minute for each customer.
The mistake shows up the next day on site: the runner does not fit the depth of the unit, the side does not match the front or the hinges open to 110 degrees when the door needed 165. The fitter goes back to the warehouse, the material is returned, a credit note is issued and another delivery is arranged. And the next time that joiner needs fittings, they might try another supplier who lets them choose on their own, without depending on a phone call.
The professional knows their furniture, not your catalogue. They know the width, the internal depth and what the drawer will carry, but not which runner length, which side height or which reference matches. Every doubt is settled at the counter or on the phone, with someone from your team searching through tables.
What it costs youYour staff acting as a reference search engine instead of selling.
Concealed runners, wardrobe sliding systems, cup hinges, organisers, finishes: the catalogue has it all, but it runs to hundreds of pages and shows each fitting in a still photo. The joiner cannot see how the drawer comes out with the soft close or how the hinge looks at 165 degrees. They order what they already knew and never discover what is new.
What it costs youNew ranges stay in the catalogue and never reach the furniture.
Similar references, quantities of 50 units and sizes given from memory: a phone order is fertile ground for mistakes. One number changed means material that is useless, a return, a credit note and a second delivery. And the fitter loses a morning waiting for what should have arrived right first time.
What it costs youReturns, double deliveries and customers who try another supplier.
Thirty, fifty or seventy kilos; a 110 or 165 degree opening; soft close or push to open. These decisions depend on how the unit will be used and, when they are made by eye, the complaints follow: drawers that sag, doors that clash, end customers who call the joiner and a joiner who calls you.
What it costs youComplaints that end up at your counter even when the fitting was fine.
The joiner wants to close their kitchen quote today, and for that they need the price of the fittings with their quantities. If it depends on someone in your office preparing an offer, they will wait hours or days. Meanwhile, they compare with whoever gives them the price straight away and get used to ordering from them.
What it costs youSales lost for not giving a price in time.
Looking up references for other people is work too, even if it is not invoiced. Do the maths with your own counter figures.
€ a month
The values are an example: replace them with yours. The calculation is a simple multiplication and does not come from any study.
The joiner picks the system, types in the width of the unit and the internal depth, sets the load and the configurator proposes the matching runner, with its length, the internal width of the drawer and the reference. With your compatibility rules underneath, no combination that does not exist can come out.
Runner calculation with its reference
The drawer slides in and out in 3D, the sliding doors run and the hinge opens to 110 or 165 degrees. The joiner rotates the piece, sees the sides and the organiser inside and shows it to their customer on a phone. What was a photo in the catalogue is understood here by moving it.
Open and close in 3D
At the end, every reference comes out on the order sheet with its quantity: sets of runners, sides with their height and finish, organisers. The joiner downloads the PDF and sends it to you; your warehouse picks it without interpreting what somebody understood over the phone. If you want, it goes straight into your ERP.
Order sheet with references
A load of 30, 50 or 70 kilos, opening angle, side height, soft close or push to open: every option changes the fitting in 3D and the reference proposed. The labels on the model explain what each thing is, with no need to call and ask.
Labels on the 3D
The joiner sees the indicative price of their order as they change the quantity, from 1 to 500. If you register them as a trade customer, they log into their area with your price list and their terms, and close their kitchen quote from site without waiting for your office.
Indicative price and a trade areaChoose “Drawer”, set 600 mm wide and 500 internal depth, change the load to 70 kg and watch how the recommended runner changes.
An open demo, with no registration, with example products and prices. It is designed for manufacturers, dealers and installers: private customers are welcome to try it, but we do not sell the product.
With your runner and hinge tables in front of us, we show you how a joiner would find their reference on their own, without calling the counter.
Most projects for manufacturers fall between €14,500 and €35,000, depending on the catalogue, the manufacturing rules and the integrations. Maintenance and hosting from €190 a month. We start from a base that already works: you are not paying for development from scratch.
Would you rather talk it through? Call 662 061 421 or write to grup3d@grup3d.es.
There are more short answers in frequently asked questions about 3D configurators and who we are in 3D configurator company.
Yes, that is exactly what the bespoke development does. The demo uses generic references; in yours we load your tables of lengths, loads, side heights and finishes, with the compatibility rules your counter already applies. The result is your catalogue reference, the same one the warehouse picks.
The demo includes a drawer with concealed runners, sliding doors for wardrobes and a cup hinge, with load, opening angle, side height, organiser, soft close, push to open and finish. With your catalogue we add the systems you sell, as long as they have clear size and compatibility rules.
In a fittings configurator what weighs most is the tables: how many systems and references there are and how many compatibility rules connect them. It also matters whether you want it linked to your ERP. As a guide: developments start from €6,500 for a visual configurator of one product family; most projects for manufacturers fall between €14,500 and €35,000, depending on the catalogue, the rules and the integrations, plus maintenance from €190 a month. After reviewing your catalogue and seeing how your counter works, we send you the final figure in a written proposal.
Yes, from a phone and with no app to download: a QR code stuck on the counter, on the rep's van or on your website is enough. The joiner measures the unit on site, enters the sizes, downloads the PDF with the order sheet and sends it to you from there.
Yes. Quantities run from 1 to 500 per configuration and the order sheet comes out with quantities per reference. A manufacturer preparing a batch of fifty identical units defines the drawer once and gets the sets of runners, sides and organisers counted for the whole batch.
Yes. Every time a professional asks for a price or downloads the PDF, you receive their contact details along with the system, the sizes, the specifications and the quantities. If you have sales reps by area, each contact goes to the right one, and if you use a CRM it can go into it without being copied by hand.
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Hinged or barn-style sliding
See page →Seats, chaise longue, fabric and legs
See page →Roller, roman, wave or day-and-night
See page →How to choose drawer runners and hinges: internal depth, runner length, load, side height, opening angle and the mistakes that get orders sent back.
Read the guide (in Spanish) →